Last updated: December 27, 2025
Ziloi offers a 30-day money-back guarantee under the conditions below.
Refunds are available if the project is not delivered within the agreed timeframe or materially does not match the agreed requirements.
Refunds are not available once work has been delivered and approved, or when delays are caused by missing client input or scope changes.
Requests must be submitted within 30 days to [email protected]. Approved refunds are processed via the original payment method.